Supervising and Communication with external service providers
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- Services
- Property Management
- Supervising and Communication with external service providers
Who we are?
First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility group
First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.
Our services
We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.
Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.
The quality of subcontractor work has a direct impact on the functionality, safety, and overall image of any property. That’s why subcontractor supervision at First Facility goes beyond routine operational control – it is a structured and methodical process that ensures service consistency, contract compliance, and maximum benefit for the property owner.
Our methodology is based on thorough planning, proactive supervision, and open communication to guarantee that all tasks and services are delivered professionally, on schedule, and in line with predefined standards.
How we manage subcontractors on behalf of the owner
Subcontractor selection and contracting: We only collaborate with verified partners, chosen based on their references, technical capabilities, and adherence to legal standards. We prepare and negotiate clear agreements that define responsibilities, deadlines, quality benchmarks, and legal safeguards.
Activity planning and coordination: We align subcontractor activities with the facility’s technical, safety, and business needs while ensuring minimal disruption to daily operations and tenants through effective scheduling.
Monitoring quality and execution: We perform regular oversight of all on-site work, including technical maintenance, cleaning, security, and fit-out services. Our tools include internal checklists, photographic documentation, and live performance tracking systems.
Contract and SLA management: We oversee compliance with all contractual and SLA (Service Level Agreement) terms. In case of deviations, we implement corrective actions, request rework, and apply penalties when needed.
Compliance with safety and legal standards: We ensure that all subcontractors operate in accordance with occupational health, environmental, and technical regulations. Ongoing audits verify the validity of their documentation and training credentials.
Reporting and assessment: We provide the owner with regular reports on subcontractor performance, cost evaluations, and recommendations for adjustments. At the end of each contract cycle, we conduct evaluations to retain only top-performing partners.
For us, "good enough" is never enough. Only professionally delivered and mutually agreed standards are acceptable. At First Facility, we take ownership of our responsibilities rather than shifting blame. Our oversight of subcontractors is not just about monitoring obligations – it’s about actively safeguarding your interests in every task.
From start to finish, we ensure that your property is in the hands of a team that understands quality is maintained through daily supervision – not just promised in a contract. To us, safety is not just a commitment – it’s a routine.
How can you contact us?
If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.
FAQ
Similar Services
Representation of the owner is more than a technical or administrative role – it is a strategic responsibility. In a fast-paced environment that requires precision, swift action, and deep market insight, First Facility serves as a trusted representative of the owner, equipped with comprehensive legal, financial, and operational expertise.
In today’s real estate landscape, leasing goes beyond a simple transaction – it represents an ongoing business partnership that significantly influences revenue consistency, property image, and overall investment value. That’s why Lease Management needs to be accurate, well-structured, and strategically driven.
Managing lease agreements is more than an administrative duty – it is a crucial function that directly affects profitability, revenue stability, and the long-term value of assets. At First Facility, we handle this area strategically by combining legal accuracy, market expertise, and operational efficiency to ensure all leasing relationships remain stable, transparent, and aligned with owners' interests.
Asset financial management is a vital part of strategic property oversight, with a direct influence on an investment’s stability, liquidity, and long-term value. It goes far beyond simple bookkeeping. At First Facility, we view financial management as a key tool for maximizing returns, controlling costs, and enabling informed decision-making.
Organizing events in commercial spaces is more than just a logistical task – it represents an opportunity to activate the space, connect tenants, and further promote the owner’s brand. At First Facility, we consider events a strategic tool that helps enhance the property, boost tenant satisfaction, and strengthen ties with the local community.
In today’s dynamic legal and regulatory landscape, adhering to laws and regulations is not optional—it is the cornerstone of responsible asset management. At First Facility, we place compliance with all legal and regulatory requirements at the heart of our operations, understanding that the owners’ stability, security, and reputation rely directly on the lawful execution of every procedure.
As part of our Property Management services, Fit-Out management holds a significant role – a highly specialized and detailed service that covers the full scope of technical and visual customization of commercial spaces to meet the requirements of tenants or property owners.
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