Managing potential clients
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- Services
- Property Management
- Managing potential clients
Who we are?
First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility group
First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.
Our services
We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.
Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.
In today's real estate market, leasing is far more than a simple transaction – it represents a lasting business relationship that directly influences revenue stability, the property's reputation, and overall investment value. Consequently, Lease Management must be conducted with accuracy, systematic oversight, and strategic focus.
This is exactly the essence of our approach at First Facility. By expertly managing every facet of leasing—from contract administration and collections to tenant engagement and market analysis—we empower property owners with full control over processes, transparent decision-making, and optimal asset utilization.
Our approach: Beyond administration – a strategic partnership
At First Facility, leasing management means actively supporting the growth and stability of your portfolio. It goes beyond simply issuing invoices or monitoring deadlines to managing the entire leasing lifecycle aimed at establishing long-term, secure, and profitable relationships.
Our offerings include:
Portfolio and leasing model analysis: Assessing current leasing arrangements and proposing an optimal leasing framework aligned with business goals and market developments.
Contract negotiation and finalization: Expert handling of tenant negotiations, drafting and legal review of agreements, ensuring compliance with legal and technical standards.
Contract administration and digital management: Centralized storage of lease documents, monitoring key dates (renewals, terminations, guarantees), indexing, and obligation tracking.
Financial lease management: Processing rent and associated payments, overseeing collections, managing receivables, and preparing comprehensive financial reports by tenant, property, or portfolio.
Tenant Relationship Management: Active and strategic communication with tenants, addressing inquiries, improving tenant experience, organizing meetings, and conducting satisfaction surveys.
Owner reporting and lease performance analysis: Regular updates on occupancy rates, revenue per square meter, contract expiry trends, tenant-type performance, along with improvement recommendations.
Why choose First Facility for lease management?
Lease management demands accuracy, expertise, and strategic accountability – all cornerstones of our methodology. With decades of experience, operations across nine European countries, and advanced digital tools (CAFM, ERP), First Facility guarantees comprehensive control over all leasing activities—from contracts through collections.
We handle hundreds of contracts with varying complexity, supported by a multidisciplinary team of legal, financial, and commercial professionals delivering efficient and compliant solutions. Digital platforms offer owners real-time insight into all financial and operational leasing details.
Rather than reacting to issues, we build tenant relationships that boost loyalty and portfolio stability. Through precise invoicing and diligent collection management, we secure steady income for owners without operational hassles.
Partnering with First Facility turns lease management into an efficient, transparent, and predictable process that drives measurable success.
How can you contact us?
If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.
FAQ
Similar Services
Representation of the owner is more than a technical or administrative role – it is a strategic responsibility. In a fast-paced environment that requires precision, swift action, and deep market insight, First Facility serves as a trusted representative of the owner, equipped with comprehensive legal, financial, and operational expertise.
Managing lease agreements is more than an administrative duty – it is a crucial function that directly affects profitability, revenue stability, and the long-term value of assets. At First Facility, we handle this area strategically by combining legal accuracy, market expertise, and operational efficiency to ensure all leasing relationships remain stable, transparent, and aligned with owners' interests.
The performance of subcontractors has a direct influence on the functionality, safety, and overall image of any property. At First Facility, overseeing subcontractors is not merely about operational control – it is a structured and methodical process designed to ensure consistent service quality, contractual compliance, and optimal value for the owner.
Asset financial management is a vital part of strategic property oversight, with a direct influence on an investment’s stability, liquidity, and long-term value. It goes far beyond simple bookkeeping. At First Facility, we view financial management as a key tool for maximizing returns, controlling costs, and enabling informed decision-making.
Organizing events in commercial spaces is more than just a logistical task – it represents an opportunity to activate the space, connect tenants, and further promote the owner’s brand. At First Facility, we consider events a strategic tool that helps enhance the property, boost tenant satisfaction, and strengthen ties with the local community.
In today’s dynamic legal and regulatory landscape, adhering to laws and regulations is not optional—it is the cornerstone of responsible asset management. At First Facility, we place compliance with all legal and regulatory requirements at the heart of our operations, understanding that the owners’ stability, security, and reputation rely directly on the lawful execution of every procedure.
As part of our Property Management services, Fit-Out management holds a significant role – a highly specialized and detailed service that covers the full scope of technical and visual customization of commercial spaces to meet the requirements of tenants or property owners.
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